Anand Eswaran, Former Microsoft Corporate Vice President for Global Enterprise Business, Joins RingCentral as President and Chief Operating Officer

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Anand Eswaran, former Corporate Vice President for Microsoft’s Global Enterprise Business, has joined the company as its President and Chief Operating Officer, reporting to CEO Vlad Shmunis.

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NextGen Leads, a Top-Tier Insurance Lead Generation Platform, Partners with Clearpoint Agency for Public Relations and Marketing Communications

Award-Winning PR Firm Hired to Provide Strategic Integrated Communications Program for Insurance Sales Leads Company Founded by EX-Googler
Clearpoint Agency, a public relations (PR) and digital marketing firm, announced it is leading public relations and marketing communications for NextGen Leads, a top-tier health, Medicare and auto insurance sales leads company.

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New10 Partners with Vonage to Transform Contact Centre and Deliver a White Glove Customer Experience

Vonage, a global business cloud communications leader, announced that New10 has selected its contact centre solution to better serve its customer-base by delivering exceptional experiences.
Based in the Netherlands, New10 is a financial services company which helps entrepreneurs to finance their plans and ambitions for growth.

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Vonage Wins ContactCenterWorld Top Ranking Performer Award in 2019 World Final

Vonage, a global business cloud communications leader, announced today that ContactCenterWorld, the world’s largest contact centre and customer engagement association, has named Dave D’Arcy, Senior Director International Care and Tech Support for Vonage, as Best Leader in the world final of its Top Ranking Performers Awards.

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Vonage and Neustar Partner to Implement Call Authentication Solution

Vonage, a global business cloud communications leader, announced that it has partnered with Neustar, a global information services company and leader in identity resolution, to deploy a certified caller solution within the Vonage network. This is the latest of many steps Vonage has taken to address global concerns regarding the proliferation of illegal spoofing and robocalls.

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Louisville-Based Media and Marketing Holding Company, Ovaregroup, Acquires California and Canadian Firms, Adds Executive Leadership, Announces New CEO

The OvareGroup, a Louisville-based media and marketing communications company, tannounced several strategic business moves designed to strengthen its portfolio of services, expand its geographic footprint, and propel its growth as a marketing services company.
The OvareGroup is a holding company created in May 2019 and is led by executive chairman Jerry Preyss.

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SCORR Marketing Releases 7th Annual Report on Life Science Industry Marketing Trends

SCORR Marketing, a global health science marketing and communications firm, has released its seventh annual survey on marketing trends in the life sciences industry. This free, 30-plus-page report delivers evidence that marketers can use to drive strategic planning, budgeting, and brand development decisions in 2020.

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Businesses Could Recoup Over $10,000 per Employee per Year With More Efficient Communications Practices and Technology

Global report examines latest trends in business communications and how they affect employee productivity and the bottom line
Mitel, a global leader in business communications, announced the results of its latest global report on workplace productivity and business communications trends.

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Video Tool Loom Raises $30 Million; Instagram Co-founders Kevin Systrom and Mike Krieger Among Investors

This week, Work Communications and Video platform Loom, announced that it has raised $30 Million funding. Andrew Reed of Sequoia led the funding, Co-partnered by Kleiner Perkins and Dylan Field of Figma. The fascinating new funding round also saw the entry of Instagram’s co-founders, Kevin Systrom and Mike Krieger, and Front’s CEO and Co-founder, Mathilde Collin as investors.

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Bluescape Announces New Content Collaboration and Mobile Features for Improved Meeting Experiences

People Can Customize Their Preferred Unified Communications and Collaboration Tools into a Bluescape Digital Visual Container to Work Together More Efficiently and Creatively
Bluescape®, a leading visual collaboration platform, announced its newest updates to make it easier for teams to work in Bluescape for a consistent experience across interactive touch screens, laptops, desktops, and mobile d

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Institutional Investor Ranks RingCentral’s CEO, CFO, and Investor Relations First Place in Each Individual Category for 2020 All-America Executive Team Software Sector

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced its executive and investor relations leadership ranked first place in the prestigious Institutional Investor 2020 All-America Executive Team.
“Thank you to our investors and the sell-side community for the recognition.

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Enterprises in Switzerland Flocking to the Public Cloud

ISG Provider Lens report finds Swiss companies moving CRM, ERP and unified communications workloads to the public cloud
Spending on public cloud services by enterprises in Switzerland is growing faster than it is globally, with Swiss companies moving several types of workloads to the cloud, according to a new report published today by Information Services Group, a leading global technology researc

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Broadvoice Names Nick Madsen as Regional Sales Manager

Broadvoice, an award-winning provider of hosted voice, unified communications (UC) and SIP Trunking services for businesses, has expanded its channel management team with the addition of Nick Madsen as regional sales manager.
Nick brings over a decade of experience in leading sales and operations.

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Recommender Systems: We’re doing it (all) wrong

A few days back, there was an interesting post by Judy Robertson in the Communications of the ACM blog. The post, entitled “Stats: We’re doing it wrong”, builds upon a paper from last year’s CHI conference in which they report that more than 90% of the HCI researchers used the wrong statistical tools when analyzing and reporting on likert scale type of data.

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