Currently set to No Index

Marketo Engage Users Can Now Automate Sales Development with Exceed.ai Integration

The New Integration Makes It Possible for Marketo Engage Users to Automate Human-Like 1:1 Email Conversations with Leads at Scale
Marketo Engage users can now use Exceed.ai‘s artificial intelligence (AI) to automate many of the basic email conversations that are manually handled by sales development teams.

Read Full Story

Helpshift Announces Integration with Amazon Connect to Take Omnichannel Engagement to the Next Level

New partnership powers connected customer conversations across phone and messaging
Helpshift, the platform revolutionizing customer service technology, announced its integration with Amazon Connect.

Read Full Story

Introducing Advanced Analysis in Google Analytics 360

In our conversations with marketers, we consistently hear that they are looking to gain deeper insights into the customer journey and then turn those insights into better customer experiences.  Today we’re excited to announce Advanced Analysis, a new tool in beta for Google Analytics 360 customers.

Read Full Story

Some Observations on Winsorization and Trimming

Over the last few months, I’ve had a lot of conversations with people about the use of winsorization to deal with heavy-tailed data that is positively skewed because of large outliers. After a conversation with my friend Chris Said this past week, it became clear to me that I needed to do some simulation studies to understand the design space of techniques for dealing with outliers.

Read Full Story

How Can Autonomous Drones Help the Energy and Utilities Industry?

Welcome to How AI Transforms Business, a new series featuring insights from conversations with Microsoft partners who are combining deep industry knowledge with AI in novel ways and, in doing so, creating leading-edge intelligent business solutions for our digital age.

Read Full Story