Google Cloud’s Anthos Can Save Enterprises A Range of Up To $42.8 Million According to New Total Economic Impact Study

Conducted by an Independent Consulting Firm, the Study Highlights How Anthos Enhances Employee and Customer Experiences, Reduces Costs, Increases Operational Efficiencies and Boosts Revenue With an Integrated Hybrid Environment
Google Cloud released the results of a commissioned New Technology Total Economic Impact (TEI) study conducted by Forrester Consulting, which concludes that large enterpri

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YUKAI Resort Launches Customer Experience Management Program With Service Management Group

Service Management Group (SMG), a global customer experience, employee experience and brand research partner to more than 500 brands, has been hired by YUKAI Resort to identify customer expectations, uncover key drivers of customer satisfaction and advance the customer experience across the organization.

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Service Management Group Announces Executive Changes to Further Its Customer-centric Culture

Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, today announces four appointments to further its strategic roadmap for market-focused, customer-centric growth.
“We’ll continue to be different, because it works. We promise our clients we’ll help change the way they do business.

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Employee Experience Software – Top Key Industry Players

Employee experience software enables enterprises to gather continuous data on their work culture and environment through staff surveys that provide feedback on the organization. This solution differs from performance management tools that firms use to track company, division, group, and individual goals.

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Businesses Could Recoup Over $10,000 per Employee per Year With More Efficient Communications Practices and Technology

Global report examines latest trends in business communications and how they affect employee productivity and the bottom line
Mitel, a global leader in business communications, announced the results of its latest global report on workplace productivity and business communications trends.

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