IDC Publishes Digital Innovation Framework to Guide Enterprises Toward Their Future as Digital Innovators and Software Producers

Software is becoming a bigger piece of how every enterprise competes in the digital economy. To succeed, enterprises need to become a “digital innovation factory,” creating and distributing digital products and services with digital-native speed and scale.

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Phunware Releases New User Activity Audiences Capability to its MaaS Platform

Phunware, Inc. , a fully-integrated enterprise cloud platform for mobile that provides products, solutions, data and services for brands worldwide, announced the release of new user engagement and retention features that allow brands to view real-time user activity data within its Multiscreen as a Service (MaaS) platform.

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Totango Launches Dynamic Assignment for the Enterprise, Delivers Personalized, Precision Engagement to Maximize Customer Success

Totango, the leader in customer success for the enterprise, announced the introduction of Dynamic Assignment, a next-generation product innovation that enables enterprises to leverage a fluid pool of specialists to rapidly deliver the right expertise to the right person at precisely the right time.

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Anand Eswaran, Former Microsoft Corporate Vice President for Global Enterprise Business, Joins RingCentral as President and Chief Operating Officer

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Anand Eswaran, former Corporate Vice President for Microsoft’s Global Enterprise Business, has joined the company as its President and Chief Operating Officer, reporting to CEO Vlad Shmunis.

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Fortune 500 Betting Big on Sales Coaching and Gamification

Enterprise Sales Teams Are Investing in Sales Coaching Software to Compete in 2020
Fortune 500 companies are investing heavily in sales coaching and gamification software to put them ahead of competitors in 2020.
Formal sales coaching programs are shown to increase win rates by 28%, according to CSO Insights.

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Ease-of-Use Enters the Enterprise: HubSpot Adds Powerful New Features to Marketing Hub Enterprise

With powerful and easy-to-use new features, Marketing Hub Enterprise allows growing companies to deliver sophisticated marketing without the usability challenges associated with legacy enterprise systems
HubSpot, a leading growth platform, revealed a set of new features in Marketing Hub Enterprise, giving growing companies something scarcely available in today’s market: powerful enterprise marke

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Adobe Appoints Anil Chakravarthy as Executive Vice President and General Manager of Its Digital Experience Business

Accomplished Enterprise Executive to Lead Adobe’s Digital Experience Business
Adobe announced the appointment of Anil Chakravarthy as executive vice president and general manager, Digital Experience. In this role, Chakravarthy will lead Adobe’s Digital Experience business, reporting directly to Adobe president and CEO Shantanu Narayen.

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SAP Litmos Training Content Extended to Salesforce Users; Offers Fresh Features for Mobile Learning

SAP SE announced a new enterprise edition of the SAP Litmos Training Content solution, with more than 2,000 video or downloadable courses, including 150 courses designed for customer-experience professionals.
The new edition also extends SAP’s learning portfolio to customer-facing professionals using Salesforce solutions.

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IDG Contributor Network: 8 common business design and architecture models

Enterprise architects are often asked to prioritize initiatives and projects. To complete this task, they need their organization’s strategies, goals, tactics and objectives. Too often, these can be very difficult to gather either because architects have never been aware that they existed or sometimes because they simply and plainly don’t exist.

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Hagebau Reduces IT Landscape Complexity with Infor

Infor Cloudsuite Distribution Enterprise Replaces 270 ERP Instances and Gives Hagebau Maximum Flexibility for a Future-Oriented Digitization Strategy
Infor, a global leader in business cloud software specialized by industry, announced it has been chosen by hagebau Handelsgesellschaft für Baustoffe mbH & Co. KG to set the course for its digitization strategy.

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Actifio Advances its Cloud-Centric Software Platform with Actifio 10C, Raising the Bar for Hybrid & Multi-Cloud Copy Data Management

Accelerating Enterprise Journey to Hybrid and Multi-Cloud With Industry-Leading Capabilities For Instant Copy Data Re-Use, Self-Service, Elasticity
Actifio, the pioneer of multi-cloud copy data management software, announced Actifio 10c, the newest version of the industry’s most comprehensive, secure, cloud-centric copy data management platform that helps enterprises consume, migrate and use clo

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Informatica Launches Industry-first Data Management Innovations: AI-driven Catalog of Catalogs, Data Marketplace, and Data Quality Cloud

New Solutions Enable Enterprises to Discover All Their Data; One-Stop-Shop for Accessing Enterprise Data; and Intelligent, Scalable Data Quality Via iPaaS
Informatica, the enterprise cloud data management leader, announced extensive updates across its Intelligent Data Platform, powered by Informatica’s AI-powered CLAIRE engine, enabling enterprises with leading data management solutions.

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Phunware Launches Landmark Routing Functionality to Location Based Services

Phunware, Inc. , a fully-integrated enterprise cloud platform for mobile that provides products, solutions, data and services for brands worldwide, announced the addition of landmark routing capabilities to its Location Based Services, allowing apps to display navigation instructions in a more user-friendly manner.

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VoiceFoundry Announces Collaborative Partnership with SynchroNet

A holistic approach to customer and agent interactions, leveraging AWS services
VoiceFoundry, a provider of enterprise cloud-based contact center solutions with a unique focus on customer engagement and SynchroNet, a pioneer in delivering virtual desktop solutions, announced a collaborative partnership to drive a new level of customer and agent engagement.

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Allego Sales Readiness Platform Wins Best in Biz Award for the Second Year in a Row

Modern Sales Learning and Readiness Platform Recognized as an Enterprise Product of the Year for Sales Software
Allego, the modern sales learning and readiness platform, announced it has been named a winner in the Enterprise Product of the Year – Sales Software category by Best in Biz Awards, the only independent business awards program judged by prominent editors and reporters from top-tier pub

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