YUKAI Resort Launches Customer Experience Management Program With Service Management Group

Service Management Group (SMG), a global customer experience, employee experience and brand research partner to more than 500 brands, has been hired by YUKAI Resort to identify customer expectations, uncover key drivers of customer satisfaction and advance the customer experience across the organization.

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TCS Records $5,586 Million in Revenue for Q3 2019; Trains 327k+ Employees in Digital Technologies

Tata Consultancy Services, the leading global IT services, consulting and business solutions organization, reported its consolidated financial results according to Ind AS and IFRS, for the quarter ending December 31, 2019.
Financial Highlights for Quarter Ended December 31, 2019 
Revenue at $5,586 million, +6.4% YoY
Constant currency revenue growth: +6.

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Ontrack Announces New Affordable Data Recovery Solutions and Special Discounts for PPA Members

Ontrack—the Global Data Recovery Pioneer, Now Supports PPA Members With Special Pricing
Ontrack, LLC, the world’s leading data recovery service provider, announced Gold Corporate Member status with Professional Photographers of America, (PPA).

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Innominds Appoints Accomplished Industry Leader to Drive Global Marketing Efforts

Sairam Vedam Joins as Chief Marketing Officer to Accelerate the Company’s Rapid Global Growth
Innominds, a specialist provider of Digital Transformation and software product engineering services for leading enterprises and global software product companies, announced it has appointed a global marketing leader Sairam Vedam as its Chief Marketing Officer.

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Pechanga Resort Casino Drives Automation and Visibility with Infor CloudSuite

Infor Cloud Solutions to Connect Siloed Applications and Reduce Manual Processes
Infor, a global leader in business cloud software specialized by industry, announced that Pechanga Resort Casino entered into an agreement with Infinium Software Inc., an Infor company, expanding their long-term technology partnership.

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Insight TV Taps Amagi for OTT Distribution in the US, UK, Spain and Indonesia

Amagi, a global leader in cloud-based technology for TV and OTT broadcasters, announced that Insight TV, the world’s leading 4K UHD broadcaster, has transitioned its three newly launched OTT channels – Insight TV Lifestyle, InWonder, and InTrouble to Amagi cloud platform. All three channels are currently delivered to STIRR platform in the U.S., with InTrouble being delivered to the U.K.

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Service Management Group Announces Executive Changes to Further Its Customer-centric Culture

Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, today announces four appointments to further its strategic roadmap for market-focused, customer-centric growth.
“We’ll continue to be different, because it works. We promise our clients we’ll help change the way they do business.

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4 Big Data Strategies to Boost Engagement of Your Blog

Big data is becoming more important in many businesses. The global market for big data was $189 billion last year and is expected to explode by 2022.
However, many smaller businesses aren’t relying on it as much as they should. Blogs are a prime example. You can use big data to get a lot more value from your blog and boost engagement.

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Edge Marketing Announces Strategic Partnership With UK-Based firstlight, Increasing International Services

Partnership further expands award-winning marketing and public relations firm’s global partner network
Edge Marketing, a US-based public relations and marketing firm serving the needs of organizations in the legal and accounting industries, announced a strategic partnership with firstlight.

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MRP Welcomes Senior Vice President of Global ABM

Garry Dawson to lead MRP’s Global ABM Delivery Team
MRP Prelytix, the only enterprise class predictive ABM platform, has appointed Garry Dawson as Senior Vice President of Global ABM.
Dawson will lead MRP’s account based marketing services and will take on responsibility for managing all revenue-generating initiatives on behalf of MRP’s global ABM delivery team.

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PelicanCorp Acquires Geolantis Cloud Services

PelicanCorp, the global leader in the damage prevention industry, announced its acquisition of Geolantis, further strengthening its market reach into critical digitized data workflows.
Geolantis provides strong data visualization, highly accurate mapping capabilities, workforce management, and asset inspection that is complimentary to PelicanCorp’s robust set of existing solutions.

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Vonage Featured on Sales Confidence Top 50 UK Sales Leaders List for Second Consecutive Year

Jeremy Straker, SVP International Sales, named #2 SaaS sales leader in the UK
Vonage, a global business cloud communications leader, announced that Sales Confidence, a fast-growing community that champions the UK’s SaaS founders, sales leaders, and the next generation of talent, has included Jeremy Straker, SVP International Sales, Applications, on its annual list of the Top 50 UK Sales Leaders

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Precima Presents the Latest Trends in Digital Shopper Personalization at NRF’s 2020 Big Show

Precima, a global retail strategy, analytics and cloud software company that provides data-driven solutions to retailers, is starting off the new year sharing impactful research on how shopper behaviors are changing the way retailers need to engage them in an Exhibitors Big Ideas session at the National Retail Federation’s Big Show 2020.

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TrueCommerce Named as a Contender in IDC MarketScape for Worldwide Product Information Management Applications for Commerce 2019–2020

TrueCommerce, a global provider of trading partner connectivity, integration and unified commerce solutions, has announced that it was positioned in the Contender Category of the IDC MarketScape for Worldwide Product Information Management Applications for Commerce 2019–2020.

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Navigating the Role of MR as Data Privacy Concerns Increase

According to a 2019 global survey about data privacy by McAfee, 43% of respondents felt they lack control over their personal information and 33% were unsure how to control companies that collect their personal information. Results also showed 61% of respondents were more concerned about data privacy than they were 5 years ago.

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Fractal Named Certified Retail Competency Partner by Amazon Web Services (AWS)

As a Partner of AWS, Fractal is Co-Presenting With Office Depot at NRF 2020 Vision
Fractal, a global leader in artificial intelligence and analytics, powering decision-making in Fortune 100 companies, announced today that they are a Certified Retail Competency Partner of Amazon Web Services (AWS).

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Anand Eswaran, Former Microsoft Corporate Vice President for Global Enterprise Business, Joins RingCentral as President and Chief Operating Officer

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Anand Eswaran, former Corporate Vice President for Microsoft’s Global Enterprise Business, has joined the company as its President and Chief Operating Officer, reporting to CEO Vlad Shmunis.

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DXC Technology Names Global Delivery Head

DXC Technology  announced that Vinod Bagal, executive vice president, Global Transformation, will also head the company’s Global Delivery function.
Bagal takes on the Delivery role from DXC senior vice president Samson David, who has decided to pursue other opportunities. Bagal will continue to report to company president and CEO Mike Salvino. His appointment is effective immediately.

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