The New Approach to Work-Life Balance

CareerBuilder found that nearly half of American workers check email after they leave work, and 45% say they do work during non-business hours.
Additionally, this phenomenon crosses global borders, prompting new laws in France and a campaign in Japan to limit working hours.
Of course, we’d all love a little more balance in our lives. But it’s more than that. We need it.

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Comscore Shows Top Music Apps Account for Almost All Time Spent with Music on Mobile

Three Percent of US Music Apps Capture Nearly 90 Percent of Total Time Spent in Mobile Music Category
In continued research beyond its recent 2019 “Global State of Mobile” report, Comscore, a trusted partner for planning, transacting and evaluating media across platforms, uncovered additional critical insights around mobile music streaming.

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Frustrated Consumers Three Times More Likely Than Satisfied Consumers to Avoid Buying from Retailer or Brand Again, Accenture Study Finds

Nearly Half of Consumers Would Pay More for Experience That Exceeds Their Expectations
Consumers who had a frustrating shopping experience are three times more likely than satisfied consumers to not buy from the retailer or brand again, but companies that consistently exceed customer expectations could significantly increase revenues by charging a premium for the experience, according to new resea

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How to Hate Taxes a Little Bit Less (Ep. 400)

(Photo: McNew/Getty)
Every year, Americans short the I.R.S. nearly half a trillion dollars. Most ideas to increase compliance are more stick than carrot — scary letters, audits, and penalties. But what if we gave taxpayers a chance to allocate how their money is spent, or even bribed them with a thank-you gift?
Listen and subscribe to our podcast at Apple Podcasts, Stitcher, or elsewhere.

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Millions of People Around the Globe Celebrate Generosity through Giving, Volunteering, and Acts of Kindness on GivingTuesday 2019

GivingTuesday’s Data Collaborative estimates overall giving at nearly $2 billion in the U.S. alone
At a time when so much attention is given to what divides us, GivingTuesday, a global generosity movement which unleashes the power of people and organizations to transform their communities and the world, reports another record-breaking day.

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Understanding Data Is a Science, but Not All Marketers Have the Right Formula

For people, knowledge is power. For businesses, data is knowledge. With nearly everyone and everything connected to an IP address, information is continuously collected and stored on a massive scale. Raw consumer data is a hot commodity that often goes untapped for brand marketing and advertising campaigns, especially when it comes down to understanding the impact and results.

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Real-Time Customer Experience Is Happening, with or Without You

Today’s customers expect nearly everything at the speed of now, and that includes how their brands interact with them. To keep pace with this increasingly sophisticated customer for whom time is always of the essence, brands must endeavor to deliver a customer experience (CX) in real-time or as close to real-time as possible.

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MBA: “Mortgage Delinquencies Fall to Lowest Level in Nearly 25 Years”

From the MBA: Mortgage Delinquencies Fall to Lowest Level in Nearly 25 YearsThe delinquency rate for mortgage loans on one-to-four unit residential properties decreased to a seasonally adjusted rate of 3.97 percent of all loans outstanding at the end of the third quarter of 2019, according to the Mortgage Bankers Association’s (MBA) National Delinquency Survey.

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