LeadingResponse Grows and Strengthens Its Digital Marketing Capabilities With LeadRival Acquisition

LeadingResponse, the nation’s premier client acquisition solutions provider, has purchased LeadRival, a digital marketing agency in Southlake, Tex., expanding its online services and broadening its client base.
“I’m thrilled to welcome the LeadRival team to the LeadingResponse family,” said Matthew Kearney, CEO of LeadingResponse. “It is a successful business highly compatible with ours.

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X-Mode Acquires Location Data Assets from UK-Based Location Sciences

Strategic Acquisition Positions X-Mode as Leading Provider of Quality Location Data in the UK — Location Sciences and X-Mode Establish Exclusive EU and APAC Sales Agreement
X-Mode, a leading global provider of location data, announced it has acquired the location data assets of UK-based Location Sciences.

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Channable, the Universal Platform Accelerating Go-to-Market Strategies for Brands, Online Retailers and Agencies Debuts in the US

Company also Launches BigCommerce Integration and PPC Price Extension Functionality
Channable a leading provider of retail solutions that optimize product and service go-to-market strategies and online advertising, announced the US debut of its Channable platform at NRF Vision 2020.

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TrueCommerce Named as a Contender in IDC MarketScape for Worldwide Product Information Management Applications for Commerce 2019–2020

TrueCommerce, a global provider of trading partner connectivity, integration and unified commerce solutions, has announced that it was positioned in the Contender Category of the IDC MarketScape for Worldwide Product Information Management Applications for Commerce 2019–2020.

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Osano Unburdens Businesses by Automating CCPA Compliance

Austin, Texas-based software provider helps companies quickly and affordably gain compliance with minimal effort
Osano​, a company building the first platform for data privacy transparency, has automated the compliance process for the California Consumer Privacy Act (CCPA). A week into activation, the CCPA is already a notoriously contentious and dense set of laws.

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BriteCore Welcomes New Chief Product Officer and SVP of Services

BriteCore, the leading provider of next-generation core software solutions for insurers, is pleased to welcome two new executives to the BriteCore team: John Davi as Chief Product Officer and Chris Heggelund as Senior Vice President of Services.
As Chief Product Officer, John Davi will oversee the current and future state of BriteCore’s cloud-based insurance core system.

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Anand Eswaran, Former Microsoft Corporate Vice President for Global Enterprise Business, Joins RingCentral as President and Chief Operating Officer

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that Anand Eswaran, former Corporate Vice President for Microsoft’s Global Enterprise Business, has joined the company as its President and Chief Operating Officer, reporting to CEO Vlad Shmunis.

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Sabio Group Extends European Customer Experience Capability with Acquisition of Team Vision

Sabio Group has announced the acquisition of Team vision, a specialist provider of contact centre and CX solutions. The acquisition supports Sabio’s goal of becoming a dominant player in the European customer experience market and delivers critical scale for the company in Spain with the expanded organisation now holding a 24% market share.

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RedIron & Retail Consulting Partners (RCP) Announce Strategic Partnership

Partnership Uniquely Positions the Organizations to Be a Single Full-Service Provider of Business and Technology Consulting and Services for the Retail Industry
RedIron, a leading retail systems integrator for over 19 years, has announced a strategic partnership with Retail Consulting Partners (RCP), an innovative retail management consulting firm led by former executives of BRP Consulting.

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Kount Named a Leading Provider of eCommerce Fraud Prevention Solutions in 2020 Frost & Sullivan Report

Kount, the leading provider of AI-driven fraud prevention, announced it has ranked as a leader for growth and innovation in the 2020 Frost Radar in the U.S. E-commerce Fraud Prevention Market report. The report placed Kount first among solutions that go beyond chargeback guarantees in the U.S. eCommerce market.

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BlueSnap and Kount to Showcase All-in-One Solution for Excellence in Cross-Border Payments and Fraud Prevention at NRF 2020 Vision

BlueSnap, an All-in-One Payment Platform, and Kount, the leading AI-driven fraud prevention provider, will showcase their solution for excellence in cross-border ecommerce at NRF 2020 Vision: Retail’s Big Show, held January 11-14, at the Javits Center in New York City.

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Vitech Appoints Todd Eyler as VP of Strategic Marketing and Industry Relations

Vitech, a leading provider of cloud-based administration solutions, announced today that Todd Eyler has joined Vitech as Vice President of Strategic Marketing and Industry Relations. Todd will be responsible for Vitech’s strategic marketing efforts including analyst relations, industry communications, market trend and needs identification, competitive analysis, and thought leadership.

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FactSet to Launch Datasets on Snowflake

FactSet, a global provider of integrated financial information, analytical applications, and industry-leading service, announced that it will deploy its proprietary datasets, both structured and unstructured, on Snowflake, the cloud data platform, providing investment professionals with immediate and scalable access to content in a cloud-built SQL data warehouse.

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ConvergeOne 2019 Corporate Net Promoter Score Rises to 72

ConvergeOne, a leading global IT services provider of collaboration and technology solutions, announced that its 2019 Corporate Net Promoter Score has risen to 72.
ConvergeOne’s 2019 Corporate NPS is two points above its 2018 NPS of 70, and eleven points above its 2016 score of 61.

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Accenture to Acquire maihiro, Boosting Customer Experience and Experience Management Capabilities for SAP Solutions

Accenture has entered into an agreement to acquire maihiro, a provider of customer experience and customer relationship management consulting, optimization and ongoing enhancement services. The acquisition will help Accenture create solutions for clients that drive innovation and transformation in marketing, sales and customer service.
“Today’s brands compete in the experience economy.

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Agilence Integrates with PAR Technology’s Cloud-Based Brink POS Software

ParTech, Inc (PAR), a leading global provider of point of sale (POS) software and integrated technical solutions to the restaurant and retail industries and wholly owned subsidiary of PAR Technology Corporation, added Agilence to its Brink integration ecosystem.
“We are pleased to be partnering with ParTech”
Agilence, Inc.

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Campaign Monitor’s Newest Report Shows Email Marketing Engagement Grew in 2019

NASHVILLE, Tenn.–(BUSINESS WIRE)–Campaign Monitor—a provider of powerful yet approachable email marketing software—today released its annual global email marketing benchmarks report providing marketers with insights into industry averages and empowering them to build a data-backed strategy.

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