The future is now when it comes to using AI-automated customer service, which is the key to increasing customer satisfaction and improving cost-efficiency. In fact, customers will manage 85% of their relationship with businesses without interacting with a human.
Renewal sees Gray now using Comscore local TV currency exclusively in 83 of their 93 markets, continues Comscore’s run of wins and growing market share for local TV measurement
Comscore, a trusted partner for planning, transacting and evaluating media across platforms, announced an agreement to provide Gray Television with measurement services for the vast majority of its market footprint repres
Customers Using Microsoft Azure Now Have a Native iPaaS to Connect Both On-Premises and Cloud Applications and Data
TIBCO Software Inc., a global leader in integration, API management, and analytics, announced that all capabilities of TIBCO Cloud Integration, the company’s market-leading hybrid integration platform, are now available on Microsoft Azure.
Developers Using More Ad Formats and Showing More Ads per Session as Confidence Grows and Revenues Rise
The fifth annual In-Game Advertising Study, released by deep-data analytics and player management company, deltaDNA, finds that 94% of Free-to-Play (F2P) games now feature some form of in-game advertising (up from 87% in 2018).
Fewer Than Half Are Using Artificial Intelligence and Real-Time Automation and Analytics Features
Contexta360, a leading speech analytics, AI and conversational computing company, released the results of research into the deployment and use of speech and chat interaction analytics in UK contact centres and the view of voice calls as a customer support channel.
“Today’s Marketing and Technology leaders have got to get serious about using their data to drive better customer and business outcomes.”
Could you tell us about your role and journey into Technology?
I’ve spent the past 20+ years in the digital commerce space, being fortunate in that time to play many different roles on all sides of the table.
Monster Studios Connects Job Seekers and Recruiters Using Innovative Video Technology to Ensure Qualified Candidates Match Company Cultures
Brightcove Inc., the leading global provider of cloud services for video, announced that Monster, a global leader in connecting people and jobs, has selected Brightcove as its partner of choice to power the new Monster Studios mobile video app.
New Segments Identify Affinity or Intent Using Actionable Insights From Real-World Consumer Behavior to Identify, Reach and Engage Customers
Factual, the location data company, announced a significant update to its Audience product, adding Predictive and Loyalty audiences built using machine-learned predictive insights to its roster of targeting solutions for marketers.
“Using the latest ML technology, it is now possible to create customer churn algorithms based on historical data; which, when applied to real-time data, can help predict which customers pose a churn risk.Read Full Story
Personalized Mixes Generated Using Both Audio and Video Streaming Behavior
Global music streaming and entertainment platform, TIDAL, announced the launch of a new video discovery feature, My Video Mix. The playlists are generated via a proprietary algorithm influenced by human-curation from TIDAL’s expert editorial team and users’ streaming habits, including their audio-only behavior.
“Using AI and Machine Learning to optimize your digital presence is useless without having a strong brand for customers to connect with. “
You have a long track-record of successfully working in and managing diverse business teams.
More and more often, businesses are using data to drive their decisions — which makes cutting-edge analytics and business intelligence strategies one of the best advantages a company can have.
New technologies, especially those driven by artificial intelligence (or AI), are changing how businesses collect and extract usable insights from data.
Atlas Lab: Using AI for the Development of HD Maps For Self-Driving Vehicles
Location technology specialist, TomTom (TOM2), and the University of Amsterdam (UvA), announced the launch of a new public-private research lab. Atlas Lab will focus on using Artificial Intelligence (AI) for developing advanced, highly accurate and safe high definition (HD) maps for self-driving vehicles.
Overview Here’s a quick introduction to building machine learning pipelines using PySpark The ability to build these machine learning pipelines is a must-have skill …
The post Want to Build…
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I found myself in a little Twitter discussion last week about using regression to analyze player aging. I argued that regression won’t give you accurate results, and that the less elegant “delta method” is the better way to go.Although I did a small example to try to make my point, Tango suggested I do a bigger simulation and a blog post. That’s this.Read Full Story
SAP SE announced that the Mercedes-Benz EQ Formula E team is using the SAP HANA platform and the SAP Sports One solution to prepare for season six of the ABB FIA Formula E Championship.
The Mercedes-Benz EQ Formula E team will make its debut at the first race of the season in Diriyah, Saudi Arabia, on November 22, 2019.
I finally started using Git more heavily a few years ago when I first began building some of my bigger side projects. Now, it’s true that typing git status and git push is pretty easy, but if you’ve got some Git experience you know some commands can get rather long.Read Full Story
This post explores how to build spatial data visualizations using address data from the Paradise Papers leak of offshore corporations and the people connected to them. First, we geocode all addresses in the leaked data, then build a heatmap and interactive map for exploring the data of offshore legal entities.Read Full Story
Are small businesses not using email or digital advertising? The ‘Google Analytics for Local Businesses Study’ looked at 11K local businesses.
Please visit Search Engine Land for the full article.
Aleyda Solis and Chris Long share their approaches to using Schema to increase organic search visibility.
Please visit Search Engine Land for the full article.