Facebook built a chatbot to help employees deflect criticism over the holidays

Illustration by Alex Castro / The Verge
Facebook’s public image is in such a disastrous state that the company’s public relations team built an artificial intelligence-powered chatbot to help its employees deflect criticism from family members over the holidays, reports The New York Times.

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How Mark Zuckerberg failed his 2019 personal challenge

Image: The Verge
As 2019 dawned and Mark Zuckerberg announced this year’s personal challenge, I suggested it might be time to retire the concept altogether. Zuckerberg’s “challenge,” as he described in a Facebook post, would be to “host a series of public discussions about the future of technology in society.

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Facebook launches new market research app after shutting down its controversial VPN service

Illustration by Alex Castro / The Verge
Facebook has a new market research app launching today called Viewpoints, just a few months after the company introduced an Android data collection app called Study designed to monitor what and for how long users are accessing other software on the Google-owned operating system.
Both apps have a controversial history.

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Facebook and Google surveillance is an ‘assault on privacy,’ says Amnesty International

Illustration by James Bareham / The Verge
Facebook and Google’s persistent surveillance of billions of people around the world threatens human rights and free expression, says Amnesty International. In a new report, the NGO argues the companies need to change their business model and stop being reliant on people’s data.

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Condé Nast’s CEO still isn’t sure about the impact of Apple News Plus

Illustration by Alex Castro / The Verge
Condé Nast’s CEO Roger Lynch thinks that Apple’s premium magazine service, Apple News Plus, has yet to prove itself, Variety reports. Speaking at Recode’s Code Media conference in Los Angeles the CEO said that “the jury is out” on Apple’s $9.99 a month subscription service.

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